Contact information

Thank you for your interest in baqv (baqv.shop). We value every customer and are committed to providing you with the best shopping experience possible. If you have any questions, concerns, or feedback about our BAPE clothing, bags, accessories, and lifestyle products, or your order, please feel free to contact us through any of the methods below.

Customer Service Contact Details

Email: info@baqv.shop
Please use this address for order inquiries, returns, apparel, bag, and fashion-accessory questions, and general support. We strive to respond to all emails within 24–48 business hours.
Phone: +1(814)-720-1815
Our customer-service team is available to take your call. Please note that calls may be recorded for quality and training purposes.
Customer Service Hours:
Monday through Friday, 9:00 AM to 6:00 PM (ET)
We are closed on major U.S. public holidays. Please leave a message or send an email outside these hours, and we will get back to you on the next business day.
Business / Return Address:
baqv (baqv.shop)

1222 Grant Ave

Altoona, PA 16602

United States

Response Times

We strive to respond to all customer inquiries as quickly as possible.
Email and Contact Form Submissions: Typically within 24–48 business hours.
Phone Calls: Answered in real time during business hours; voicemails will be returned within one business day.
We look forward to serving you.